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Your first contact point at Berlin Brandenburg Airport

You would like to discover Berlin and Brandenburg, experience culture or just relax? Come see us! We offer you a one-stop shop for all the information you need for your stay in Berlin-Brandenburg.

We offer you:

Multilingual advice to help you plan your stay

Arranging hotel accommodation

Potsdam & Berlin WelcomeCard and the Berlin Museum pass

Travel tickets for Berlin and the whole of Brandenburg

Procurement of city tours and pleasure cruises as well as walking tour

Ticket service for events, exhibitions and much more besides


Please ask us, we are here to help you!


Berlin Brandenburg WelcomeCenter
Berlin Brandenburg Airport
Terminal, Level 0
Willy-Brandt Platz 1
12529 Schönefeld

Opening times:

We are open for you 365 days a year from 6 am to 12 midnight.

Arrival information:

Arrival from the surrounding area:

You can reach us via the Berlin Brandenburg Airport station using the following public transport services:


  • Airport-Express RE9, RE7 (via Berlin and Potsdam) and RB14 (via Berlin)
  • Regional Bahn RB22 (in the direction of Potsdam)
  • S-Bahn lines S9 and S45
  • Bus routes X7 and X11
  • Bus routes 263, 734, 735, 600, 715
  • BER 1 (Steglitz Town Hall - BER) and BER 2 ( Potsdam HBF- BER)


Further information for your stay in Berlin and Brandenburg is available at:

Dear visitors,

thank you for your interest in our Berlin Brandenburg WelcomeCenter.
Presently, we are planning a website on our services for you and your guests at the prospective airport BER.

Please find all information about Berlin and the city’s special offers on our homepage
We would also like to welcome you at one of our local Berlin Tourist Information.

Learn more about Brandenburg on or visit the tourist information at airport Schönefeld.

  • Berlin Tourist Info Flughafen Schönefeld
    Airport Schönefeld

    Tourist info Berlin-Brandenburg
    Basement, Main hall, Terminal A
    12521 Berlin
  • Berlin Tourist Info Flughafen Tegel
    Airport Tegel

    Terminal A, Gate 1
    13405 Berlin
  • Berlin Tourist Info Hauptbahnhof
    Berlin Central Station

    Basement/Entrance Europaplatz
    10557 Berlin
  • Berlin Tourist Info Brandenburger Tor
    Brandenburg Gate

    Pariser Platz, Southern Gate
    10117 Berlin
  • Berlin Tourist Info Europacenter

    Tauentzienstraße 9, Basement
    10719 Berlin
  • Berlin Tourist Info bbox am ZOB

    Info Point am ZOB
    Masurenallee 4-5
    14057 Berlin
  • Berlin Tourist Info im Park Inn by Radisson Berlin Alexanderplatz
    Radisson Berlin Alexanderplatz
    Hotel Park Inn by Radisson
    Alexanderplatz 7, Hotellobby
    10178 Berlin

For free travel in and around Berlin we recommend our Berlin WelcomeCard to you.
Visit our website for all information and advantages of the travel ticket or give us a call: +49(0)30 - 25 00 23 33 (telephone costs on a local rate, varies from mobile phones).
The official airport information can be found at